Setting up Outlook Express to send and receive emails

If your ISP is Wanadoo, Freeserve or Orange see the Orange ISP Instructions .

For all other ISPs, in Outlook Express select Tools>Accounts

Select Add and then click on Mail

Enter your name:

Press Next.

Enter your email address:

Select POP3 from the drop-down list and enter vps.dotdashsplash.co.uk in both of the text boxes:

Press Next. Enter the account name you have been given. This contains a plus sign, it is not your email address:

Leave ‘Log on using Secure Password Authentication’ un-ticked and press Next.

Then press Finish:

Then click on the newly-created account and press Properties:

Rename the account if you wish. Ensure you include the Reply address. It is your email address.

Click on the Servers tab. Tick ‘My Server requires authentication’ and press Settings:

Ensure the top radio button is selected:

Press OK. Then click on the Advanced tab. Ensure that the ‘Leave a copy of my messages on the server’ option is un-ticked.

Press OK and then Close.

To test your access, send an email from another account (eg, a Hotmail account) to your email address. Give it a few minutes and then press Send/Receive in Outlook Express.

Then try sending emails.

Remember that it can take up to 48 hours for all the nameservers around the internet to start pointing to your dotdashsplash account, so it may not work for the first day or two. Do not be alarmed at this. If you are moving from another web host your emails will still be going there, so between your two accounts you will not lose emails.

There will be times when some emails are going to your old account while some are going to the dotdashsplash one. This is normal. Contact the company who provided your previous webhosting to get the emails which are in your old inbox.